Award winning franchisee wins again

Shingle Inn Grand Plaza franchisee Peter Reddy is not resting on his laurels, despite his store winning its third award this year and the highest accolade within the Shingle Inn network – Shingle Inn’s Franchisee of the Year.

Following on from being announced as the 2013/ 2014 Grand Plaza Retailer of the Year, against over 160 outlets including Woolworths and the 2013/ 2014 Grand Plaza Food Retailer of the Year, against all the food outlets, cafes and restaurants within the shopping centre, Peter and his team at Shingle Inn Grand Plaza were recognised as Platinum Club members and the 2014 Shingle Inn Franchisee of the Year at the company’s recent conference.

“We were absolutely thrilled to win such a coveted award,” says Peter who was at Shingle Inn’s Gala Dinner to accept the award on behalf of his team. “Within the team we all felt a mixture of shock and excitement at the announcement but are so pleased that our hard work and commitment have been recognised with this achievement.”

Peter’s wife, Patsy, and their children have worked together in the café since it first opened in August 2011. They were awarded the 2012 Rookie Franchisee of the Year in their first year which now seems prophetic.

“My family plays such a significant role in this business,” says Peter, “and without all their effort and support these awards would not have been possible and I was so pleased to accept the award on their behalf and on behalf of my wonderful team.”

“We also acknowledge the contribution and loyalty of our wonderful customers. We love seeing them come back time and again and building a relationship with them all as they take time out in our café.”

“We are going to remain focussed though and not get too carried away with celebrating as we want to build towards further success in the future,” says Peter.

The team’s hard work is obviously paying off with many positive comments, especially via Shingle Inn’s facebook page, saying how wonderful the coffee and service is at Shingle Inn Grand Plaza.

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