Award winning franchisee wins again

Shingle Inn Grand Plaza franchisee Peter Reddy is not resting on his laurels, despite his store winning its third award this year and the highest accolade within the Shingle Inn network – Shingle Inn’s Franchisee of the Year.

Following on from being announced as the 2013/ 2014 Grand Plaza Retailer of the Year, against over 160 outlets including Woolworths and the 2013/ 2014 Grand Plaza Food Retailer of the Year, against all the food outlets, cafes and restaurants within the shopping centre, Peter and his team at Shingle Inn Grand Plaza were recognised as Platinum Club members and the 2014 Shingle Inn Franchisee of the Year at the company’s recent conference.

“We were absolutely thrilled to win such a coveted award,” says Peter who was at Shingle Inn’s Gala Dinner to accept the award on behalf of his team. “Within the team we all felt a mixture of shock and excitement at the announcement but are so pleased that our hard work and commitment have been recognised with this achievement.”

Peter’s wife, Patsy, and their children have worked together in the café since it first opened in August 2011. They were awarded the 2012 Rookie Franchisee of the Year in their first year which now seems prophetic.

“My family plays such a significant role in this business,” says Peter, “and without all their effort and support these awards would not have been possible and I was so pleased to accept the award on their behalf and on behalf of my wonderful team.”

“We also acknowledge the contribution and loyalty of our wonderful customers. We love seeing them come back time and again and building a relationship with them all as they take time out in our café.”

“We are going to remain focussed though and not get too carried away with celebrating as we want to build towards further success in the future,” says Peter.

The team’s hard work is obviously paying off with many positive comments, especially via Shingle Inn’s facebook page, saying how wonderful the coffee and service is at Shingle Inn Grand Plaza.

Award Winning Coffee the Latest Accolade for Mt Ommaney

Shingle Inn Mt Ommaney franchisee, Nicki Nesbitt, received Shingle Inn’s highest coffee accolade recently in a hotly contested barista competition against franchisees and store managers representing each of Shingle Inn’s 40 nation-wide stores.

The barista competition win was hot on the heels of Shingle Inn Mt Ommaney being named as the Franchise Council of Australia’s QLD/ NT Franchisee of the Year (2 or more staff) and comes just before this month’s announcement of the national award winner which Nicki sees as a good omen.

“We were totally amazed to have been nominated as the Queensland/ Northern Territory Franchisee of the Year for the second year in a row so I’m secretly hoping that the coffee competition win is the sign of more awards heading our way,” says Nicki with a grin.

Nicki and her co-owners, husband Wiesiek Lewandowski, and their best friends April and Tony Carnie, will head to Sydney ahead of the announcement of the national award winner at the FCA’s Gala Dinner on Tuesday 28 October. As part of their Queensland win, Nicki and April receive flights, accommodation and tickets to the event and will be joined by their husbands and a team from Shingle Inn’s head office.

“We thought it would be a nice opportunity to have a short break together too.”

“The best part about winning both these awards is the response we get from our customers, some of whom have brought us cards and gifts of congratulations,” says Nicki. “Part of the rewards of owning our own business is the relationships we’ve been able to build with our customers over the past, almost, five years. They’re a special part of our lives. We really hope we can win it for them,” says Nicki.

Two New Shingle Inn cafes open

Shingle Inn has today added two new stores to the growing network of cafes. Franchisees Angela, Gary and Dave opened their first Shingle Inn cafe at Westfield Innaloo, while our Westfield Carindale (lower ground) franchisee, Chochi, opened her second Shingle Inn cafe on level one of the newly opened development at Westfield Garden City. Our wonderful teams have been busy serving delicious coffee, decadent cakes and fantastic meals and look forward to welcoming you to the cafe soon!

Now open in Wollongong Central

Shingle Inn is now open at Wollongong Central! The cafe is Shingle Inn’s first in Wollongong, and it has been warmly received by locals with a taste for mouth-watering meals, decadent cake and delicious coffee!

We are looking for a franchise partner for this site. If you’ve been dreaming of becoming a cafe entrepreneur, visit our Franchising section for more information.

Logan Hyperdome – we’re moving!

Shingle Inn Logan Hyperdome is relocating to an exciting new store. From Wednesday 20 August, find us at the Big W end of the Centre, in our beautiful new location.

Shingle Inn Hyperdome will now be a licensed venue, so you can enjoy a glass of bubbles with your Shingle Inn High Tea!